# FAQ

### What should I do if I didn’t get a callback?

You can check the status of:

- [Get an applicant](/objects/applicants/applicant-get)
- [Get a document](/objects/documents/document-get)
- [Get a verification](/objects/verifications/verification-get)


### How to test requests with “Try it” button?

1. Click the **Try it** button under a request to open **Try it console**


Highlighted location of the the ”Try it” button
1. Click the **Security** tab for API key settings


Highlighted location of the the ”Try it” button
1. Hover the **{$inputs.API-Key}** variable and click the **Set value** button


Highlighted location of the the ”Try it” button
Highlighted location of the the ”Try it” button
1. The **Value** input field will appear. You may find your API key in the **API keys** section in the **Dashboard**. Copy and paste your API key into the **Value** input field. The key will be stored only in the local files


Highlighted location of the the ”Try it” button
Highlighted location of the the ”Try it” button
Highlighted location of the the ”Try it” button
1. Perform the request by clicking **Send** button and observe results


Highlighted location of the the ”Try it” button
Highlighted location of the the ”Try it” button